Refund policy

Return and Refund Policy

We want you to be 100% satisfied with your purchase. If you are a professional user (clinical or business use), your order is backed by a 30-day full money-back guarantee. Simply contact us within 30 days of receiving your item to initiate a return.

For home users and animal-related purchases, a 15% restocking fee applies. All returns must be in original condition and packaging. Shipping costs are non-refundable unless the return is due to an error on our part.

To initiate a return, please email nick@regenpod.com with your order details.